Call us at +8675525951800

Policies & Terms

Privacy Policy

Asia Car Service does not sell, rent or disseminate your personal and financial information to any outside third parties.

 

China Car Service Inc. reserves the right to use the information supplied to provide requested services and collect payment for services rendered in accordance with our rates, terms and policies.

 

Airport Arrival Transfer Wait Time

Asia Car Service provides up to 45 minutes of free wait time (up to 60 minutes of free wait time on International Arrivals requiring Customs Clearance) on each Airport Arrival Transfer for you to deplane and pick-up your luggage.  If you do not meet your Chauffeur or call us within 45 minutes (60 minutes for International  Arrivals requiring Customs Clearance) of your plane landing we will consider you a "no-show" and you will be charged in full for the reservation.

 

No-Show Policy

On all reservations you will be considered a no-show at 60 minutes past your scheduled pick-up time, if you have not met your Chauffeur or contact us by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting Asia Car Service by phone.

 

Cancellation Policy

Cancellations are accepted by email (bookings@asiacarservice.com) and phone (+86-755-8213-2434) only.

 

Full reservation amount will be charged for cancellations made less than 12 hrs before scheduled pick up. 50% of the invoice value will be charged for cancellations made less than 24 hrs before scheduled pick up. Cancellations made in excess of 24 hours will not incur any charge.

 

No-shows will be charged the full reservation fare.

 

Change Policy

Asia Car Service requires that all changes be received by phone or email (changes cannot be made with drivers) at least 12 hours prior to pick-up.  If a change cannot be accommodated & results in a cancellation you will be charged in accordance with our Cancellation Policy terms.

 

Vehicle Request Policy

Asia Car Service and Affiliates reserve the right to upgrade a vehicle request to accommodate a client's reservation at no charge to the client if deemed necessary by Asia Car Service or its Affiliates.

 

Rates & Billing

All Rates are subject to audit after order completion; to include actual tolls, parking fees, additional stops & time allotted, etc.  Extra hours are billed for the number of hours above that you ordered the vehicle in 1/2 hour increments.  Minimum posted number of hours is only the minimum number of hours we will accept an order for not what you will be billed for.

 

Asia Car Service rates are inclusive of taxes but not any gratuity.  If you feel would like to provide a gratuity it is at your sole discretion.

 

Surcharges

All out of pocket charges, including, but not limited to: road tolls, parking, airport fees and carts will be billed at cost to the client.

 

Payment Methods

Asia Car Service accepts Visa, MasterCard and American Express.  All charges are billed to your credit card account. Payment via cash, wire transfer or PayPal is by arrangement.  For payment in cash (local currency, USD and Euros only), prior notice is necessary.  Change will be given in local currency only.

 

Affiliate Service Policy

Asia Car Service utilizes, at its own discretion, Affiliates to provide Limousine and Ground Transportation services as requested by our clients.

 

Vehicle Images

Vehicle Images listed on the Asia Car Service Websites may differ from the actual vehicle; all Asia Car Service Affiliated vehicles are late model and impeccably maintained.

 

Lost or Damaged Items

Asia Car Service and its Affiliates are not responsible for items that are left in the vehicle, lost or damaged. Asia Car Service reserves the right to charge a delivery fee for returning lost items if found.

 

Asia Car Service Affiliates and their Chauffeurs will assist with luggage at a client's request, but assume no liability for doing so.

 

Uncontrollable Acts, Acts of God and/or Acts of Mother Nature

Asia Car Service and its Affiliates are not responsible for acts of God, acts of Mother Nature and/or circumstances that are beyond our control; including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays etc.

 

About Us

Asia Car Service is a full service ground transportation provider that offers you complete comfort, control and convenience during your visit to Asia!

♦ Easy online booking
♦ Simple payment options
♦ 24 hour customer service
♦ Service in every major city

Contact

MagentoEx1

Asia Car Service


Online Booking

Our on-line booking system processes your MasterCard, Visa or Amex Cards through Authorize.Net, an American credit card system. As with any transaction in the US or Europe your purchases are protected if you do not get what we promise!

Online Booking